Terms &
Conditions

Payment Structure

A 50% advance payment is required prior to project initiation. The remaining balance is to be settled upon completion and final delivery of the project.

Design Approval & Change Policy

Project design and UI/UX, once approved by the Client, will be considered final. Any modification requests post-approval will be treated as new requirements and will incur additional charges.

Project Cancellation (Client Side)

• If the Client cancels the project within 24 hours of initiation, a full refund will be issued.
• If the Client cancels the project after 24 hours, any payments already made to third parties or incurred expenses will be deducted.
• The remaining balance, if applicable, will be refunded to the Client.

Project Cancellation (Company Side)

In case the Company is unable to proceed with the project due to internal reasons, the refund process will be governed as per our Refund Policy

Source Code & Ownership

Upon full and final payment, the complete source code will be handed over to the Client. The Client retains full ownership and has complete discretion over its usage, management, or future modifications.

Confidentiality & Data Protection

Both parties agree to maintain strict confidentiality regarding all project-related information. Any sensitive data, communication, or intellectual material exchanged during the project shall not be disclosed to any third party without prior consent.

Third-Party Breach & Liability

The Company shall not be held responsible for any breach, unauthorized access, or misconduct caused by third parties, external individuals, or employees acting beyond the scope of their authorized duties or without proper authorization, and in circumstances that are beyond the Company’s reasonable control.

Third-Party Services & Cost Variations

The project may involve third-party services such as hosting, APIs, or external tools. Any changes in pricing, service terms, or performance by these providers are beyond our control. The Client acknowledges and agrees that the Company is not responsible for such variations.

Project Timeline & Extensions

• The project timeline shall be mutually discussed and agreed upon prior to commencement.
• In the event of unforeseen circumstances or additional requirements, the timeline may be extended with prior communication and mutual agreement between the Client and The Himalayan Devs.
• The Client is required to provide all necessary data, content, and approvals within the agreed timelines.
• Any delay from the Client’s side in providing required inputs will automatically result in a proportional extension of the project timeline.
• If the Client fails to cooperate or does not provide the required materials for an extended period, the Company reserves the right to cancel the project.
• Such cancellation by the Company shall be carried out in accordance with the terms outlined in our Refund Policy

Communication & Updates

The Client will be regularly updated regarding project progress. All official communication will be conducted through email, messages, calls, or scheduled meetings, as deemed necessary to ensure transparency and smooth execution of the project.

Client Obligations

The Client agrees to provide all necessary materials, content, credentials, and feedback required for the project within a reasonable timeframe (typically within 3–5 business days unless otherwise agreed). Any delay in providing required information may result in a corresponding extension of the project timeline.

Post-Launch Support & Maintenance

The Company provides a 6-month complimentary maintenance and support period starting from the date of final delivery. This includes fixing functional bugs, resolving technical issues, and ensuring smooth performance of the delivered product. Any requests for new features, major enhancements, or design changes beyond the original scope will be treated as additional work and billed accordingly.

Acceptance Testing & Final Approval

Upon project delivery, the Client shall be provided a reasonable timeframe for testing and review, depending on the scope and complexity of the project. Any feedback, issue reports, or revision requests must be communicated within this agreed period. In the absence of such communication, the project will be deemed accepted, and the final payment shall become due.

Portfolio & Showcase Rights

The Company reserves the right to display the completed project, including visuals, descriptions, and links, in its professional portfolio, case studies, and marketing materials. This right is waived only if a prior Non-Disclosure Agreement (NDA) explicitly restricts such usage.

Limitation of Liability

• The Himalayan Devs will not be responsible for any indirect or unexpected losses, such as loss of profits, business downtime, data loss, hacking, security breaches, unauthorized access, or any other harmful or illegal activities that are outside our control.
• In any case, the maximum amount we can be held responsible for is limited to the total amount the Client has paid for that specific project.